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Telephone:
07537 124458 | 01977 308852
Grove Hall Garage, Great North Road, Knottingley, West Yorkshire, WF11 0AD

Customer reviews of Modus Motor Company

At Modus Motor Company we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Modus Motor Company

Modus Motor Company
5
5.0

All 71 customer reviews


  • 5

    Purchase of Jaguar EX Sport

    By Sean H on 10 February 2025 | Purchase not verified

    What can I say except for absolutely exceptional service. Graham & Andy so looked after me with my purchase of my Jaguar, they had 4 brand new tyres fitted for when I collected car. I can honestly one of the best if not the best service I’ve ever received. I will most definitely recommend Modus motor company if you are looking for a new car. Thank you to both of you for your personal service and a fantastic experience. Best wishes you in the future. Absolutely 5 star.

    Reply from Modus Motor Company on 19/05/25

    Dear Sean, Thanks for the Great Review pal... So pleased that you snapped up the Jag... what a lovely Car that was... Easily one of the nicest we've ever had...!! It was an absolute pleasure to deal with you and your Dad... Graham (my Dad) and I wish you the absolute best for the future too... Kindest regards Andy - 07884 446 202


  • 5

    Great car and service

    By Anonymous on 20 January 2025 | Purchase not verified

    First class service from Andy, would recommend, purchased a great Alfa Romeo, was exactly as described in the advert and they delivered the car 200 miles to my door.

    Reply from Modus Motor Company on 19/05/25

    Sincere thanks for your kind words and 5 Star Review… Thanks for putting your faith in me from such a distance away... It was an absolute pleasure to deal with you and we all wish you our warmest congratulations on your lovely new Alfa Romeo…It was a particularly special one... Kindest regards Andy - 07884 446 202


  • 5

    Do not buy

    By Graham R on 19 December 2024 | Purchase not verified

    Do not buy, car arrived with issues they didn’t tell us about, first time we drove over 4 miles it overheated and went into limp mode, we wanted a refund they refused and said they will fix, had the car back over 3 weeks now and no idea when we are getting it back, bad communication takes a day to reply to a message

    Reply from Modus Motor Company on 02/01/25

    Some context - 2015 (9 Year Old) Evoque done 67k miles - £12,480. I believe you had the car 3 Weeks and we didn’t hear a peep. Therefore there can’t have been any problems “we knew about”, can they..? You then rang reporting the following - The car overheated, the windscreen leaked in the torrential rain that we had with Storm Darragh and the sunblind on the panoramic roof didn’t open / close. We tried to have your expert mechanics who you value so highly look at the car to save us all inconvenience, but sadly they couldn’t diagnose a simple thermostat blockage and refused to work on the car..?? We therefore had it collected from Tewksbury 150 miles and 3 1/2hrs away from us and tended to all problems, new thermostat and housing, new sunblind motor, and refitted the windscreen (all common problems on Evoques) all at a cost to us in excess of a £1,000 and then subsequently returned the car back down to you. You also know full well that Jaguar Land Rover were out of the thermostat and housing part required and therefore we had to wait a little longer than we all wanted to source one elsewhere. We therefore thank you for your kind review and I sincerely hope you don’t have any further issues with the car as I don’t think we will be quite as accommodating next time. Graham


  • 5

    Ford Kuga

    By Anonymous on 06 November 2024 | Purchase not verified

    Andy was really helpful and approachable and did everything he could to accommodate my particular needs

    Reply from Modus Motor Company on 19/05/25

    Sincere thanks for your kind words and 5 Star Review… It was an absolute pleasure to deal with you and we all wish you our warmest congratulations on your lovely new car… Kindest regards Andy - 07884 446 202


  • 5

    Nice Fellas

    By Mike J on 27 September 2024 | Purchase not verified

    Top lads that do what they say they’ll do.

    Reply from Modus Motor Company on 19/05/25

    Great Review... Love this one..!! Kindest regards Andy - 07884 446 202


  • 5

    Customer Service

    By Anonymous on 26 September 2024 | Purchase not verified

    I enquired about a vehicle I had seen advertise. The Sale Advosr Andy was polite and professional throughout the call and quick to find rhe information require. Although I didn't purchase the vehicle, the service I have received is definately recommendable not pushy just friendly polite and professional.

    Reply from Modus Motor Company on 23/05/25

    Sincere thanks for your kind words and 5 Star Review even though we didn't have anything suitable for you at the time… Our stock changes weekly therefore please do keep an eye on us and or give me a call... We do have a lot of stock not even advertised yet, as it could be either due into us or awaiting preparation before sale... Kindest regards Andy - 07884 446 202


  • 5

    Great experience

    By Rachel A on 26 August 2024 | Purchase not verified

    Very friendly and helpful. Very responsive. Cars are well looked after.

    Reply from Modus Motor Company on 19/05/25

    Sincere thanks for your kind words and 5 Star Review… It was an absolute pleasure to deal with you and we all wish you our warmest congratulations on your lovely new car… Kindest regards Andy - 07884 446 202


  • 5

    Straightforward and Honest

    By Elizabeth A on 25 June 2024 | Purchase not verified

    Andy is an absolute pleasure to deal with, so straightforward, knowledgable and honest. I couldn't be happier with my new car, I would definitely recommend him. Thank you x

    Reply from Modus Motor Company on 12/05/25

    Dear Elizabeth, Sincere thanks for your kind words and 5 Star Review… It was an absolute pleasure to deal with you and we all wish you our warmest congratulations on your lovely new car… Kindest regards Andy - 07884 446 202


  • 5

    Purchased a new car

    By Julia W on 24 June 2024 | Purchase not verified

    I have purchased a new car this week with Modus Motor Company Knottingley. Andy Couldn’t have been more helpful and efficient. From the minute we made contact to enquire about the car to the moment of purchasing, the whole process was really smooth. Everything was ready on the day for collection and all paperwork completed prior to arrival thank you to the company. We were made to feel at ease and reassured in what can often be a stressful time when purchasing a new car. I am really happy with my new car, it is absolutely immaculate and sold as advertised. We will definitely back in contact to see what’s on offer if we ever need to purchase another car. Thank you

    Reply from Modus Motor Company on 12/05/25

    Dear Julia Sincere thanks for your kind words and 5 Star Review… It was an absolute pleasure to deal with you and we all wish you our warmest congratulations on your lovely new car… Kindest regards Andy - 07884 446 202


  • 5

    Top service and warranty

    By Claire P on 11 May 2021 | Purchase not verified

    Traded in a cabriolet for a newer model, the following day there was an issue with the clutch and the car could not be driven, Andy arranged for the car to be collected and a courtesy car to be delivered whilst the garage repaired it. He also replaced the brakes and pads, re-serviced it whilst it was in and delivered, it back once the work was completed. Things go wrong with cars unfortunately but I received the best service from Andy and his dad who genuinely wanted me to be 100% happy with my new car, I have had a few cars over the years but this is the best service I have received.


Modus Motor Company